Case examples

Here you can read about our ICT services' case examples.

Case: Outstanding food control

One of Mitpa’s basic missions is to raise awareness of the food chain. Traditionally, Mitpa has carried out this task by producing statistics on food and natural resources. Through its participation in the Oivahymy service, Mitpa is contributing to citizens’ knowledge of food safety and hygiene – this time from a slightly different perspective. Mitpa handled the technical implementation of Oivahymy, an online service that provides public access to food control information. Evira launched this service in May 2013.

Food control information passes through many systems before being transferred from the regulatory authority to the users of the Oivahymy site. Mitpa’s application smoothly dovetails numerous information resources. The functionality of the service hinges on ensuring that data is transferred from one location to another. Oiva was also the first time that Mitpa implemented so-called real-time loading from an operational database into the data warehouse.

Case: Client satisfaction is Mitpa's best access right

Managing access rights to different systems is often a time-consuming and bureaucratic process involving lots of paperwork. With Mitpa’s Identity and Access Management (IAM) solution, Mitpa’s clients – and their clients – can easily manage access rights online with no paper-pushing required.

With IAM, clients can search for new access rights, change forgotten passwords and update key code lists. IAM facilitates supervisors’ work and reduces bureaucracy in access rights management. By consulting IAM, a supervisor can easily see the access rights of his or her subordinates, grant new rights and inactivate unneeded rights.

In electronic transactions, the primary concern is always to ensure top-class information security. IAM users can rest assured that the information is stored correctly and securely in the system. Those responsible for payment applications can more easily keep an eye out to prevent unsafe access code combinations. Information security officers monitor the security of IAM by inspecting event logs.

Case: Flexible system production using agile principles

In Mitpa's IT service production, client projects are managed using agile principles. These methods are of great benefit to client authorities. Development work progresses towards its final target in small steps, in stages of several weeks in duration. This reduces both costs and wrong turns, and the client will easily be able to keep abreast of the concrete task list.

Projects that use agile methods do not begin with a massive definition phase. Instead, the project progresses in small chunks and definitions are continually updated. If a project is in danger of taking a wrong turn, this quickly becomes apparent, as development cycles are short and the use of resources is closely monitored. It is vital to check that work and funding is precisely allocated to important packages within the framework of the budget.

The use of agile methods is of particular benefit when clients and implementers share the same approach. In spite of these methods, it's still most important to keep a clear idea of the final objective – to deliver a functional system that meets the client authority's requirements and is completed within the agreed schedule.

Case: Shared use of information is one of Mitpa's areas of special expertise

Each year, large subsidies are granted based on field sizes. Efficient supervision by the authorities is essential in the payment of these subsidies. Since 2010, the regulatory authorities have used Mitpa's Kartturi map application, which employs map services. As a GIS-based solution, Kartturi has enabled users to update maps electronically – they no longer have to deal with paper maps.

Kartturi is an excellent example of Mitpa's special expertise in providing interoperability services. Interoperability Services comprise Mitpa's solution for the end-to-end implementation of compatible information systems and their data administration.

Mitpa has implemented interfaces for all registers used by Kartturi to ensure the effective interoperability of different background information systems. In other words, Mitpa is responsible for the maintenance of the registers used by Kartturi and the shared components. Kartturi is built with Open Source technology, making the application easy and affordable to expand.

Case: Mitpa and Mavi team up to enter the world of mobile solutions

Mitpa’s (Centre for ICT Services) governmental clients have recently realised that the mobile solutions actively used by citizens could also be deployed to step up efficiency in their own administrative sectors. At the same time, Mitpa has started looking for solutions for employing the shared services of client agencies in developing mobile solutions. These objectives came together in a joint pilot project launched in early 2013 by Mitpa’s client agencies and the Agency for Rural Affairs (Mavi). The project designed a mobile application – Maastotallennin – to increase efficiency in field control. With this application, the inspector can store the control information on a mobile device while on site.

Field control is performed in challenging outdoor conditions. The Maastotallennin mobile application had to be developed to work without Internet access if on-site telecommunications connections are weak.

From a technical perspective, the Maastotallennin pilot project provided an excellent opportunity to use HTML5 technologies to develop a mobile application that can later serve as the basis for similar Mitpa client solutions. Demand for different kinds of mobile applications will increase among the authorities. Mitpa is continuing to focus on mobile technologies. Among others, Mitpa is working on a mobile identification solution, data locking as well as adding camera and dictation functions to the application.